Last updated: 12 October 2026
Lyvnite ("Lyvnite", "we", "us") operates the Lyvnite mobile app, which helps people discover live music and local events, and helps venues and performers reach them. This policy explains what information we collect, how we use it, and the choices you have. If anything here is unclear, contact us at hello@lyvnite.com.
Depending on how you use Lyvnite, we collect:
With your permission, Lyvnite uses your device's live location to show nearby venues and events on the map. This live location is used in the moment and is not stored on our servers. If you set a home location instead (or in addition), we store it so the app can still show relevant venues and events when location permission isn't granted or live location isn't available. You can change or remove your home location, or revoke location permission, at any time in your device settings or in the app.
Venues can see analytics about the fans engaging with their page - for example, how many fans are within a certain distance, how often fans return, which nights are most popular, and how many people tapped "Directions" this month. These are always aggregated counts and trends; venues never see your name, contact details, or any way to identify you individually.
If you enable push notifications, we use them to let you know about new events posted directly by venues and acts using Lyvnite. We never send push notifications about aggregated listings from Ticketmaster or Skiddle (see below) - only events posted on Lyvnite itself.
To help the map feel populated while Lyvnite grows, we also show event listings sourced from Ticketmaster and Skiddle. If you tap through to buy a ticket for one of these events, you'll leave the Lyvnite app and complete your purchase on Ticketmaster's or Skiddle's own site, under their own terms and privacy policies - we don't see or store your payment details. We may earn a commission on ticket sales referred this way.
We use a small number of trusted service providers to run Lyvnite:
These providers only receive the information needed to perform their function, and are not permitted to use it for their own purposes.
We keep your account information for as long as your account exists. You can delete your account at any time from the Profile tab in the app - this permanently removes your account, your fan/venue/act profile, and any events or listings tied to it, and cannot be undone.
Lyvnite is not directed at children, and we don't knowingly collect information from anyone under 13. If you believe a child has created an account, contact us and we'll remove it.
If you're in the UK or EU, you have rights over your personal information, including the right to access, correct, or delete it, and to object to how we use it. You can exercise most of these yourself in the app (editing your profile, deleting your account), or by contacting us at hello@lyvnite.com.
We take reasonable technical and organisational measures to protect your information, including relying on our providers' own security practices (such as Supabase's). No system is completely secure, so we can't guarantee absolute security.
We may update this policy as Lyvnite changes. We'll update the "last updated" date above, and if a change is significant, we'll let you know in the app.
Questions about this policy? Email us at hello@lyvnite.com.